Clear plans.
No hidden fees.
Every plan includes a dedicated associate, regular visits, a visit report, and direct access to your relationship manager.
Annual plans come with two months free. Founding members keep their launch price as long as their plan remains active.
Companion
For active, independent parents, when you want regular visibility and the comfort of knowing someone familiar is paying attention.
- 4 visits per month
- Wellbeing report after every visit
- Monthly trend summary
- Medication organization & refill support
- Nutrition and diet included
- 1 doctor visit accompaniment / month
- WhatsApp access to your relationship manager
Active Living
Most popularFor parents who would benefit from more connection, gentle activity, and occasional support outside the home.
- Everything in Companion
- 2 activity accompaniments per month
- Monthly nutritionist teleconsultation
- Deeper focus on nutrition and activity
- Festival and occasion visit included
- Fortnightly check-in call with your associate
Full Presence
For parents who need closer, more consistent support with twice-weekly visits from a senior associate.
- Everything in Active Living
- Senior MSW associate with more experience
- 8 visits per month
- Monthly in-depth well-being review
- Annual home safety review
- Community activity coordination
- Priority handling for any concerns
Founding member pricing is shared after you join. First 50 families get locked-in pricing.
Monthly or Annual plans available. Annual plans get 2 free months.
A little extra,
when you need it.
Add to any plan at any time. No package changes needed.
Urgent coordination support
A defined escalation protocol for urgent situations — we coordinate with local contacts, help activate the right next step, and keep the family informed.
Extra visit
Need an additional visit outside your plan window? Book one anytime, subject to capacity.
Nutritionist teleconsultation
A qualified nutritionist connects with your parent over video, guided by recent visit observations and family inputs.
Activity accompaniment
Additional outings beyond your plan — temple visits, social groups, community events.
Pre-activation home safety audit
One-time review of fall risks, kitchen safety, lighting, bathroom safety, and mobility needs, with a plain-language report.
Property monitoring (Postbox)
Property monitoring for vacant homes, locked houses, or rental properties. Available separately for families who need home oversight too.
The questions families ask first.
About the service
Most do — because it doesn't feel like a service. It feels like a warm, familiar person visiting for tea and a chat. We introduce the associate gently, and they build the relationship at your parent's pace. No app, no forms for them.
A helper cleans, cooks, or runs errands. Our associates are MSW-trained professionals there for your parent as a person — noticing mood, mobility, nutrition, and connection, then reporting it clearly to you. It's care and observation, not domestic work.
That's completely fine. Our associates are Tamil-speaking and local to the area. Visits happen in the language your parent is most comfortable in — your reports come to you in clear English.
Yes, but we're not a medical service. We observe and note changes, set medication reminders, and can accompany doctor visits. We don't diagnose, prescribe, or provide clinical care. For emergencies, 112 is always the first call.
About visits
We agree on a rhythm that suits your parent's routine and confirm each visit in advance. Your relationship manager coordinates everything, so you don't have to manage logistics from afar.
You'll always have a named backup associate your parent has already met, so continuity is never broken. If a visit needs rescheduling, your RM arranges it and keeps you informed.
Yes. We work around your parent's preferences and yours where we can. Just let your relationship manager know and we'll do our best to accommodate it, subject to capacity.
Every visit is 60–90 minutes. Long enough to be genuinely present and build rapport, structured enough to cover all eight wellbeing domains without ever feeling clinical.
About the report
A plain-language summary after every visit that keeps three things separate: the facts, what your parent shared, and what the associate observed. No clinical scores, no jargon — just a clear picture of how they really are.
Through your family portal and on WhatsApp, usually the same day. You'll also get regular video updates so you can see your parent, not just read about them.
Your relationship manager is one message away. Ask anything about a report and they'll walk you through it. Higher plans include deeper monthly reviews and trend summaries.
About the team
A qualified MSW graduate, police- and reference-verified, trained by us and local to the area. You'll meet them, and you'll know their name — this is a relationship, not a rotating roster.
Mostly, yes. You'll have a primary associate for continuity, plus one named backup your parent already knows for the rare times your primary is unavailable.
Every associate is police-verified, reference-checked, and completes three weeks of training before their first visit. They're supervised fortnightly, and every report they write is reviewed by a relationship manager.
About commitment
Yes. Monthly plans can be cancelled anytime. Annual plans run for the year but come with two free months. We'll never lock you into something that isn't working for your family.
You can move between plans at any time. As needs grow, you might step up to more frequent visits or add a nutritionist consult; if things settle, you can step down. Your RM helps you decide.
Founding families can start with a first month designed to build trust — if the fit isn't right, we'll make it right. Join the waitlist and we'll walk you through the details personally.
Tell your relationship manager and we'll rematch, no awkwardness. The right fit between your parent and their associate is the whole point — we take it seriously.